License Factor Monitoring
The following table describes the License factors for calculating Customer billing that are displayed in the Services Details in the Live Platform Operation Center.
|
License Factor |
Description |
|---|---|
|
Metering Tag |
The ID tag used to identify the SIP Connection that is attached to the service. For example sb1-1316004-508-3. This value is also displayed in the SIP Connection details in the Services page. Note that the Live Platform instance is appended to the value in the Live Platform Service Details.
|
|
Total DIDs |
The total number of DIDs loaded to the customer tenant. |
|
User DIDs |
The total number of DIDs assigned to customer tenant of number type "user" for user voice calling. |
|
Contact Center DIDs |
The total number of DIDs loaded to customer tenant of number type Contact Center (this is the only number type supported for the CX service). |
|
Service Number DIDs |
The total number of DIDs loaded to customer tenant of number type Service for service numbers such for applications such as Fax IVR and Emergency calling. |
|
Service Numbers CAC |
The total CAC value aggregated for the Service numbers DIDs. |
Web Cloud Connect
